Shipping Policy

At Hemshell, we aim to provide a seamless shopping experience. Below are the details of our shipping policy.

1. Order Processing

1.1 Orders are processed within 2-4 business days of confirmation.

1.2 Once shipped, you will receive an email with a tracking number.

2. Shipping Times

2.1 Estimated delivery times:

• Domestic: 7-10 business days

2.2 Delays may occur due to customs or unforeseen circumstances.

3. Shipping Costs

3.1 Shipping fees are calculated at checkout based on destination and order size.

4. Customs and Duties

International orders may incur customs duties or taxes, which are the responsibility of the buyer.

5. Lost or Damaged Items

5.1 Hemshell is not responsible for items lost during transit. Please contact the carrier directly.

5.2 If your order arrives damaged, please email us at support@hemshell.com within 48 hours with photos of the damaged product.